Account settings

Here you will find the following functions:

Manage subscription & payment

1. Open your account settings.
2. Go to the Account section.
3. Click on Manage subscription & payment

Add payment method

To add a new payment method, click on Add payment method:

Now select a payment method and fill in the fields. This will then be debited automatically as soon as the payment is due. You will be informed by e-mail before the payment is debited.

Possible payment methods are

• Debit and credit cards
• Paypal
• Apple Pay
• Google Pay

Please note that, depending on the browser, only Google Pay (Chrome browser) or Apple Pay (Safari browser) is displayed.

You can change and replace the payment methods at any time.

Enter promo code

If you have received a promo code, you can also enter it in your account settings.

As soon as you have entered this, a notification will appear that this has been booked:

In your payment management, the discount will then also be displayed in your statement.

View invoice history and print payment receipts

You can view your invoice history and print your receipts at any time in your subscription and payment management.

Cancel your subscription

You can cancel your subscription at any time on the following payment date. If you cancel your subscription, your content on kleio will be frozen after the payment date and will be accessible again as soon as you reactivate your subscription.

1. Open your account settings and navigate to the Account section.

Reactivate subscription

If you have canceled your subscription or the payment date has passed without a payment being received, your account will be frozen. You can recognize this by the banner in your kleio account:

"Frozen" is displayed under your account status in your account settings.

If you want to reactivate your account, go to your account settings and click on the reactivate account button.

Then select a payment method and make a payment.

Delete account

Open your account settings.

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Here you can irrevocably delete your kleio account including all saved data. If you click on Delete account , a field will appear where you can confirm your decision by entering the word DELETE.

When you delete your account, your active subscription will also be automatically canceled.

Manage details

E-mail address

Open your account settings.

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Here you can change your account email address.

Password

Open your account settings.

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Here you can change your password. If you click on Change password, we will send you an e-mail. In the e-mail you will receive a link to change your password.

The password must be at least 8 characters long and contain a capital letter, a number or a special character.

Imprint

Open your account settings.

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Here you can enter the imprint of your website. As the display of an imprint is required by law in Europe, we ask you to fill it in.

Please fill in the following fields:

• Site operator: First and last name of the contact person
• Address: Address of the person
• E-mail address: E-mail address of the person. Tip: Enter the e-mail address with an encrypted @. For example, yourname(at)mail.com. This will make your email address less easy to find and you will receive fewer spam emails.
• Phone number: Phone number of the person

The remaining information is automatically added by kleio. On your Space, you will find the imprint by the airplane button at the bottom left

Change account name

You cannot change the name of your account in the account settings, but in your profile record. You can find it by clicking on Type = Actor in the Organize Records panel on the left. The record with the green frame is your profile record. Click on the record to edit it. Enter your desired account name in the Label field.

➡️ You can find out more about your profile record here: Profile Record

Public kleio domain

Open your account settings.

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Every kleio account automatically gets its own kleio domain. For this we use the name of your account(firstname-lastname.kleio.com or alternativename.kleio.com). Your domain will look like thiswww.DEINNAME.kleio.com. This will be the website domain of your main space.

You can change your kleio domain by clicking on the little pencil to the right of your domain. The domain may consist of letters, numbers and single hyphens and may not contain umlauts.

Please note that you only need to enter the part of the URL highlighted in yellow in the field:www.DEINNAME.kleio.com. You do not need to enter www. or .kleio.com - we will do that for you automatically.

❗You can change this URL here at any time. However, change it carefully, as search engines will take a while to display your pages after a change. The kleio domain is secured with a certificate in order to pass the security checks of the browsers and to be easier to find (indexed).

User:in findable

Open your account settings.

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If you save yourself as discoverable (by clicking the check mark), other kleio users can find and invite you for collaborations. Other users can recognize that you have a kleio account and see your published space, if available.

Languages and currencies

Open your account settings.

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This selection is only relevant for your internal use of kleio and does not change the language in which visitors see your website.

In your account settings, you can select the languages in which you want to publish your content and the order in which the language sliders should appear.

To do this, you can select the languages you want to use and then change the order using drag-and-drop.

For example, if you select German and English in the order German > English, the language sliders will appear in your right-hand panel Present & Collaborate and in the detailed view of your records in this order.

This is what the selection German (1st priority), English (2nd priority) looks like:

This is how the selection German (1st priority), English (2nd priority) is displayed in your right panel:

This is how the selection German (1st priority), English (2nd priority) is displayed in the detailed view of your records:

➡️ You can find out how to enter your content in several languages under Multilingual input.

➡️ You can find out how to determine the languages in which your Spaces are published under Space language settings.

Correspondence language

Open your account settings.

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Here you can select the language in which you would like to receive information from kleio.

Default unit of measurement

Open your account settings.

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Here you can select which unit of measurement (cm or inch) should be used as the default for your entries in the record. The unit of measurement is then set as the default, but can still be customized for each record.

Default currency

Open your account settings.

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Here you can select which currency should be used as the default for your entries in the record. You can either select from the drop-down menu that appears or type a currency into the field. The currency is then entered as the default, but can still be customized for each record.